Self-paced course · in development
Steady Under Pressure: the course
Practice the decisions behind dependable IT.
Work through scenarios, apply workbook exercises, and build an improvement plan for a service you support.
Course status
Status
Eight modules planned. Module 1 is in pilot.
Free lesson
One sample lesson is open to everyone. No account needed.
Paid course access
Full lessons, exercises, and knowledge checks. Enrollment and pricing are pending.
Free sample lesson · Module 1
Is the service working?
The goal: learn to distinguish an available application from a working clinical service.
The scenario
The lab system and EHR both appear online, but nurses report missing results.
Before you close the incident
- Identify the affected clinical workflow.
- Establish what is known.
- Agree who will verify that results reach the clinical team.
Want to go deeper now?
The course builds on the book and its companion workbook. Explore them while the course is being built.